FAQ

  • What is the cost of a ChastainMD membership?

    We offer tailored packages to suit various health needs and lifestyles. Our membership packages range based on the person’s needs starting at less than $200 per month.

  • Can ChastainMD act as my primary care physician?

    Absolutely! ChastainMD comprises exceptional, board-certified Family Medical physicians who can serve as your primary care physician. We also offer specialty services, collaborating closely with your primary care physician for comprehensive and coordinated healthcare.

  • Don’t see a plan that fits your needs?  

    No problem, at ChastainMD we believe in personalized convenient medical care. As such feel free to schedule a consultation to create a package that addresses your medical needs. 

  • How can ChastainMD help with specialist access?

    Our skilled patient navigators assist in coordinating appointments with specialists based on your needs, spanning from cardiology to dermatology and psychiatry.

  • Are lab tests included in my ChastainMD Membership?

    Standard labs are included in your membership. For any additional labs, we facilitate the blood draw, include your insurance information with the order, and our lab partners will directly bill your insurance company.

  • Can I use ChastainMD during a life-threatening emergency?

    For life-threatening emergencies, please call 911 or visit the nearest ER.

  • Can ChastainMD assist with prescription refills?

    Yes, we can refill standard prescriptions for all members.  However, we do not manage certain controlled substances long term such as opioids or benzodiazepines but will facilitate you navigating specialty services based on the medication and need. 

  • Can I use my FSA or HSA to pay for my membership?

    Yes, FSA and HSA cards are accepted methods of payment, and the card information can be entered on the booking link during payment.

  • Are there any restrictions to sending prescriptions out-of-state?

    The ability to fill prescriptions out-of-state depends on the medication and the laws of the destination state. Check the specific regulations before traveling here.

  • Does ChastainMD accept insurance?

    No, we do not currently accept insurance at this time. However, we provide a superbill for receipt that you can submit to your insurance for potential.